I came in to test drive a Cadillac. I was so impressed with the professionalism that the sales team portrayed, That I purchased my first Cadillac. After leaving the showroom and the continued service that I received, I contacted Emmit, My salesmen and told him that I was looking for a Suv for my wife. We purchased a second auto within 2 weeks and feel that we will continue to do business in the future. Thank you to Emmit, Greg and the entire Mike Erdman Cadillac sales team.
I can only say great things about this service department. Everytime I have taken my CTS for service they have been so accomodating, from seeing I have a car to drive to providing exceptional service to the vehicle. Additionally the car has been returned each and everytime immaculate. I will acquire another Cadillac not only because I love the car but because of Mike Erdmund's wonderful service department.
Vicki is one of the prime reasons why I keep getting cars from Erdman. She has been taking car of my cars for 15 years. They are the closest Cadilac dealership to my house, their prices seem reasonable, and with Vicki in charge of my maintanance needs all is as good as it gets.
Vickie is always, always 100% - she keeps me informed and does what she says. She brings the level of my experience at Mike Erdman Cadillac from good to great. We moved here from Colorado Springs, CO five years ago with my DeVille from Red Noland Cadillac. I really did not think I would find a dealership that would match them in quality service but Vickie stepped right up and has been awesome. Thank you!
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