Customer Testimonials
Outstanding Performance from your team. Thank you.
Excellent service department! I went to the new Cadillac dealership for a simple oil change and was treated with the utmost respect. My service technician was wonderful and made sure I had everything i needed while I waited for ny vehicle!
From body work to service they are the best!!! Hands down the best service around!!
2025 Xt4.. I've been dealing with Mike Erdman for several years. First with my Rav4s and now with my Xt4. They are the best of all dealerships IMO. They are honest, friendliest, knowledgeable, and trustworthy. The service reps are the best of all in the industry. I'll keep them as my service company for all my service needs. Thanks Kerry, Ruby, and Dustin... Y'all are the best! 👍🎉
Great experience, friendly and informative people, and no pressure in the back office to buy add-ons. Delivery of my new car was quick, and the salesman went over everything and answered all my questions. Will buy my next car from them too!
One of our best experiences buying a new car .....
The staff was more amazing than the vehicle Elijah was point on and AK was super efficient and by the book You really have a amazing team
Very pleased with my oil change timely and cost efficient
Mike Erdman Cadillac is amazing. Great sales & service. Highly recommend
Professional, intuitive, friendly and most courteous sales rep. Joe Destefano. Made purchasing our vehicle very pleasant.
The staff was professional, courteous, and kept me informed throughout the entire process. My service representative was knowledgeable, attentive, and answered all my questions. I recommend Mike Erdman Cadillac for outstanding customer service and quality vehicle care.
My experience with Mike Erdman Cadillac was outstanding, 👏 amazing and wonderful I will recommend you to everyone I know also I give you a five star 🌟 review but if I could give a 1out of 10 it would be a 10!!! Customer service was fantastic 👏
From the moment I pulled into the service drive, the experience was top-notch. Dusty was my service advisor, and he was outstanding. He was professional, communicated clearly, and made sure everything was handled quickly and efficiently. No surprises, no runaround—just great service.
The new dealership is absolutely beautiful and creates a first-class experience from start to finish. It's clear that Mike Erdman Cadillac is committed to taking care of its customers.
A big thank you to Dusty for making the process smooth and stress-free. If you're looking for exceptional service, ask for Dusty. I'll definitely be ... Read More Google - Jun 8, 2026
Beautiful new facility. Clean, comfortable waiting room. Friendly, professional staff. It was a pleasure.
My experience with Eva Kennedy was extraordinary. She Was both professional and friendly and went far beyond what would be what would be considered normal to help me with my issues please let her know that she is beyond professional and I was really glad to have met her and I hope that I get to deal with her again.
Service adviser was great got me in and out quickly and they were able to take care of my concerns. This will definitely be my dealership of choice from now on or all my vehicles
Great service everyone is very nice.
Fast and easy purchase. Great experience thank you.
Our Salesman Walter(Jay) Manley was exceptional in locating the perfect vehicle for us. They buying process was smooth and low pressure.
We were seen at our appointed time with no wait for routine maintenance on our Cadillac on Saturday. They were quick, efficient and professional. We couldn't ask for anything more. We would highly recommend.
Appt at 8:20. Got up at 6:30am to be on time. Got there at 8:05. Took 3 hours to do Oil change and tire rotation.6 Was told that people were stacked already??? Glad my wife came along with my truck. Had to change my whole morning. Suggest you tell people when the next available appt is so they can schedule properly.
Dusty is an excellent service advisor! Friendly, professional, and kept me informed every step of the way. I appreciate the video inspection report from my tech as well. Truly outstanding customer service. Highly Recommend!
Having my car serviced is relaxing, pleasant, and professional all the way!
Dustin was phenomenal to work with. The entire service center took great care of our car.
Great price on the new Cadillac good service and the salesman. Who knew what he was doing?
What a very pleasant experience easy process with professional team members. Thank you so much to my sales agent Ava, answered all my questions and demonstrating the vehicles options and functionality. Good purchase process with the finance department with very little paperwork and documentation sign I have ever done.
Great folks, great service!
Every time I go there to get surface, it just works out perfectly for me
First rate and very professional!! Dusty is my amazing service pro! Thanks to this great team!!
Erdman Cadillac was willing to work on my 2006 Avalanche when the local Chevrolet dealer was unwilling. They tracked down parts and had my Avy fixed the next day! Erdman was fantastic to work with and they'll get my business as long as they can work on my trucks!
Very thorough. Mechanics pinpointed the problem. Services attendant was top notch in customer service. Very helpful and communicative. Thank-you
Roy hook me up like always he's the best thanks Roy
perfect service
Dustin did a great job getting me taken care of
Great service with attendant knowledge and timeliness. They are excellent
Very good.
We were really impressed with Mike Erdman Cadillac dealership. We went to a couple of dealerships in search of a particular vehicle, to compare choices and to test drive, but ultimately knew we wanted to purchase from Mike Erdman Cadillac. They take the customer service to a higher level. Our sales person, Elijah, not only searched and located the vehicle we wanted, he was very knowledgeable and made the whole transaction so smooth and easy, that it was the best experience we had purchasing a vehicle! So glad we have such a great dealership nearby with a wonderful team.
It’s always a pleasure when I visit this dealership they greet you with a smile and are very courteous
We always love the service we get from sales and service. Harry Moore, before he had to retire and Roy have been very friendly and helpful. We are driving our fourth Cadilliac from Mike Erdman.
We’ve trusted Mike Erdman Cadillac as our number one dealership for purchasing and servicing our Cadillacs since 2014. Greg, the GM, Joe and all the sales staff, as well as Jack, Dustin and the service team, go the extra mile in providing the highest quality customer service that makes you feel like you’re family. Highest recommendations all around.
Got a full software update at this visit! Pleasant and professional staff!
Dusty and the Service Department provided great service, even arranged a ride home from dealership while my car was being repaired.
The Mike Erdman Cadillac Team 🔥 it was pleasure to business with! I was looking at two used cars and decided on 2026 CTS-V. The sales manger and sales team was especially knowledgeable of the inventory and my sale associate Joe DeStefano was so patience and understand of my purchase!
Thanks so much to my friend Reid for recommending me to Mike Erdman Cadalliac!
Special shout out Will and Anna giving lift to Mike, Erdman Cadillac and Cocoa, Florida❤️and help me make important decisions when you buy a brand new car!
Best of luck in your new building looking forward to ... Read More Google - May 6, 2026
Appointment scheduling was easy. Oil change, and updated info provided via video about my vehicle and its needs. Everyone is friendly and today my service was relatively quick for a dealer. 👍👍
I always take my car to Mike Erdman where I know I will get good, honest service and advice efficiently delivered by professional personnel. I have never been disappointed.
The service was amazing. They were able to squeeze me in with no appointment and were happy to do it. I would highly recommend!
Great service … in and out in less than an hour.
Got me in on time and was very efficient.
My experience was excellent between being shown the cars and the process of getting approved with the loan everything went good
Justin always watches out for us! He knows the business and my Husband really likes him
Exceptional attention by our salesman. He listened to us and our wishes and gave us opportunity to speak and ask questions
We came in only to look and wound up with a pre owned vehicle that was exactly what we were looking for. Eva was knowledgeable on all aspects and extremely helpful. This was the best car purchase experience I’ve had.
Excellent experience! Zach and Billy were soo helpful, they made purchasing my car an easy process I can’t thank you both enough! I Love my new car!
Excellent service. Dusty always goes above and beyond to take care of our issues. Ruby provided great support with transportation to my home.
The service overall was very good. The staff was very helpful and informative. They also were very nice to me. I definitely would recommend anybody go there for car service or buying a car.
My service experience with Mike Erdman Cadillac was exceptional!! I had an urgent situation with my vehicle and Dusty was so helpful and reassuring on the phone. Then when I arrived, Ingrid was such a lifesaver and made sure I was well taken care of and had my vehicle in for service that day. Mike the technician did an amazing job and fixed my vehicle with precision and expertise. I am so incredibly thankful for all of the members of Erdman Cadillac. I will be back for sure!!!!
Mike Erdman Cadillac of Cocoa always provides next level service via skilled technical and support personnel. You can rely on Mike Erdman to get the job done as quickly as possible. They stand behind their work and keep you updated on every single thing including detailed video. Thank you for your professionalism, it is greatly appreciated!
In the two years that I've owned my Cadillac Escalade I have had nothing but good experiences while having it serviced. Today was no different and Ingrid was great.!
Dustin is great. Friendly, attentive and very thorough. Love the video from the technician as well. Great service all around.
This is best place to purchase a vehicle hands down. Elijah and the finance department were super nice and friendly. The team went wayyyyy above and beyond to help with my mother find her a vehicle. They also didn't force her into anything. Elijah walked her through the steps and explained every detail. We were impressed with him. Love him! The finance department extremely helpful and made things happen to which made my mom happy.
Was an great experience that I ended up purchasing a vehicle as well. The first mother and daughter sale for Elijah in the same ... Read More Google - Apr 20, 2026
Perfect service as always. Ingrid was great and very helpful
Great service
Did a great job, and took care of all my issues.
Jay Manley did a great job for us. He is a great asset to your team- the two managers need customer service training!! They need professionalism and not walk around acting like they are all that! Jay showed he cared, polite, kept us in the loop at all times. Thank you Jay!!
Had a transmission issue with my car, Dusty was able to get me in quickly get it fixed and back on the road. Dusty always takes good care of me whenever I come in.
Excellent and timely service, and friendly staff.
I live in Palm Bay, Florida but I travel to Cocoa because I love the friendly atmosphere and people who work at the dealership.
Dusty and the staff at Mike Erdmann Cadillac always take great care of my CT5 when it’s in for service! I highly recommend working with Dusty.
Quick, efficient service.
Hard to find service area, undergoing renovation. Service advisor Dusty was excellent, and was able to get everything taken care of and even offered a loaner. Highly recommend.
Wonderful staff, wonderful service !!!
Another excellent experience with the service department. From check-in to receiving my vehicle it was the usual professional, friendly, and quality interaction. And I'm looking forward to the new facility when my next scheduled service comes due.
I have bought two new Cadillacs from Mike Erdman Cadillac. I could not be more satisfied. The service people are excellent.